commercetools Administration

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Payment information

Payment information can be found on the order details pages in the commercetools Merchant Center by going to Orders -> [Select Order]. Information such as transaction ID, transaction status, and transaction amount, currency etc. are available on the Payments tab.

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Capture a payment

An administrator can capture an authorized transaction by creating a new delivery for the order. To do this, go to Orders -> [Select Order] -> Shipping & Delivery -> and select the + Add Delivery button under Deliveries. Select the items and quantities to be delivered and then select Save to capture the payment.

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Refund a payment

An administrator can refund a transaction by creating a new return for an order. To do this, go to Orders -> [Select Order] -> Returns -> and click the + Create return button. Select the items and quantities that are returned and then click Save to refund the payment.